Important information on Coronavirus (Covid-19)

Due to government restrictions and to keep staff safe, most of our administration and claims staff will be working at home. During this period we may have to call you back as we have lower team numbers in our call centres – to help us to continue to deal with your queries and provide our service please email admin@scratchandpatch.co.uk or claims@scratchandpatch.co.uk with your query or request a call back and we’ll make sure we get back to you as soon as we can.

Policy administration

For assistance with a quotation, new business or an existing policy

admin@scratchandpatch.co.uk


Claims

For assistance with new and current claims

claims@scratchandpatch.co.uk

For information on making a claim follow the quick link below


Temporary opening times

Policy Administration

Monday – Friday: 9am – 5pm
Saturday, Sunday & Bank Holidays: closed

Claims

Monday – Friday: 9am – 5pm
Saturday, Sunday & Bank Holidays: closed

 

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