How can I check the status of my claim?

What documentation do I need to provide for Illness or Injury claims?

Is it worth claiming if the claim is lower than my excess?

When am I expected to pay my excess and/or co-payment when making a claim?

Why do I need to provide my pet’s medical history when claiming?

What is a claim excess and how does it work when I make a claim?

Will I have to make a coinsurance payment (Co-payment) towards the cost of a claim?

What is a Co-payment?

What is a continuation claim?

What is the difference between excess and co payment?

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