The required documentation and information needed to support a claim for either illness or injury will be:

  • Your policy number and Policy Schedule.
  • The full medical history for first claims.
  • An up to date medical history for continuation claims.
  • A fully itemised invoice for each treatment.
  • Full name and address for any treating vets.
  • Details of the condition start date and the treatment dates.

If any further information is required during the assessment phase, we will contact your vets directly or yourself to request this.