5-star Defaqto rated* cat and dog insurance will make the perfect companion for your 4-legged friend. Get a quote in just 3 minutes.
Pet policies that cats and dogs will love you for
5* Defaqto rated cover applies to our lifetime Prime, Premier and Premier Plus plans
Our pet insurance at a glance
We offer 4 types of pet insurance across our cover levels to suit different needs and budgets, whether you’re looking for dog insurance, cat insurance, multi-pet insurance or switching pet insurance for a better deal, there’s something to suit, plus we’ve been independently rated as a 5* provider by Defaqto.
To get started, take a look at our guide to cat insurance or read our explainer on dog insurance for more background or explore our cover options below.
Accident only pet insurance
Our Bronze plan covers vets fees following accident and injury only. It doesn’t cover any illnesses or injuries that your pets already have – known as pre-existing conditions – or any new illnesses your pets may get.
It’s an annual plan which provides cover for new injuries occurring after the plan has started, for up to 12 months from first date of treatment of an injury or the plan limit, whichever happens first.
Time-limited cover pet insurance
Our Silver plan covers vets fees following new injuries and illnesses. It doesn’t cover any illnesses or injuries that your pets already have – known as pre-existing conditions.
It’s an annual plan which provides cover for new injuries and illnesses occurring after the plan has started and after the waiting period for illnesses, for up to 12 months from first date of treatment of an injury or illness or the plan limit, whichever happens first.
Cover for an injury or illness ends 12 months after the first date of treatment or when the plan limit is reached, whichever happens first.
Maximum benefit pet insurance
(also known as money limited policies or per condition policies)
Our Gold plan covers vets fees following new injuries and illnesses up to the maximum benefit. It doesn’t cover any illnesses or injuries that your pets already have – known as pre-existing conditions.
It’s an annual plan which provides cover for new injuries and illnesses occurring after the plan has started and after the waiting period for illnesses, up to the maximum benefit.
Cover for an injury or illness ends once the maximum benefit has been reached.
Lifetime cover pet insurance
(also known as lifelong, cover for life, reinstatement, repopulating or renewable benefit policies)
Our Prime, Premier and Premier Plus plans cover vets fees following new injuries and illnesses. They don’t cover any illnesses or injuries that your pets already have – known as pre-existing conditions.
All 3 are annual plans which provide cover for all new injuries and illnesses up to an annual limit each policy year occurring after the policy has started, and after the waiting period for illnesses has elapsed. The annual limit for vets fees is fully reinstated at each renewal.
Our key policy features
10% multi-pet discount
If you’ve got more than one pet in your household that you’re looking to insure, then we’ll give you a 10% discount when you add multiple pets to your quote.
24/7 access to pet Careline
We know that your pet is part of your family. That’s why included in any cover you take out with us you’ll have access to our 24/7 Careline. This gives you all day, every day access to speak online or over the phone with RCVS qualified vet nurses.
93% claims paid
If the unfortunate situation arrives where you need to make a claim on your policy, we can assist by paying your claim fast and efficiently and often payments can be made directly to your vet. We paid 93% of all claims submitted in 2021.
Switching without the wait
It hasn’t always been easy to switch your pet cover, but we’re changing that. Most providers will impose a 14-day wait time for illnesses if you switch, but so long as you are an existing pet insurance holder when you switch to us, we won’t.
We don't do coinsurance
We want you to know exactly what your costs will be so we don’t impose a co-insurance payment on any of our plans. It’s just the excess you need to know about.
From our customers and community
Our pet care survey results
We’ve looked into the changing attitudes towards pet insurance and the ever evolving needs of customers across the UK. Uncovering what’s important to cat and dog owners when looking for cover for their 4-legged friends.
Join us today
Getting a quote for your dog or cat takes just 3 minutes.