Enjoy a 10% discount on your pet insurance cost when you insure two or more pets with us.
What is multi-pet insurance?
Our multi-pet discount is an incentive to protect all the pets in your household. By insuring 2 or more pets with us we’ll give you a 10% discount off your total insurance premium. The discount applies to our Bronze, Silver, Gold, Premier and Premier Plus products, and is deducted when calculating your quote.
Benefits of multi-pet cover
Multi-pet cover is there to make life easier by allowing you to add new pets at any time. Any new furry friends you have can be added and covered immediately on a multi-pet policy.
Having all your pets on one plan also cuts down on the life admin for you. You’ll receive a combined monthly or annual premium and one renewal date for all the pets on your plan.
95% claims paid
If the unfortunate situation arrives where you need to make a claim on your policy, we can assist by paying your claim fast and efficiently and often payments can be made directly to your vet – so long as you and they agree. In 2020 we paid 95% of all claims made.
Switch without the wait
It hasn’t always been easy to switch your pet cover, but we’re changing that. Most providers will impose a 14-day wait time for illnesses if you switch, but so long as you are an existing pet insurance holder when you switch to us, we won’t.
Co-insurance is a payment in addition to the excess that’s shared between you and an insurer which splits the cost of claims usually it’s an 80/20 split.
We want you to know exactly what your costs will be so we don’t impose a co-insurance payment on any of our plans.
24/7 Careline access
The Scratch & Patch Careline which is available 24 hours a day, 7 days a week, is included for all cover levels. Our friendly UK based team are available whether you’re looking for pet care advice or looking for assistance with a quote or a claim.
Existing member wanting to add a pet?
If you are a member looking to add a new 4-legged friend to your plan, currently this can not be completed online so instead you’ll need to contact our customer service team on 0330 102 6839 to add them to your cover.
Common multi-pet cover FAQs
Do I have to add 2 of the same animal?
No, you can add any number of dogs or cats to the same plan and the discount will still apply.
Can I add a second pet half way through my plan and still get the multi-pet discount?
Yes. When you add a second pet mid-way through your current plan your 10% discount will be automatically added and you’ll receive the discount to ongoing premiums.
Does the discount increase if I insure 3 or 4 pets with you?
Unfortunately, regardless of if you insure 2 pets or 10 pets with us, the cover discount will be 10% of the quote price.
How can I add another pet to my policy?
You can add another pet to you policy at the same level of cover. To do so you will need to contact us as this change can not be made online using the quote facility or through your customer account.
What form does the discount take?
The discount is applied at the point of purchase, so you’ll see it as a 10% reduction on your overall monthly or annual price.
Will I have 2 different renewal dates if I add a pet mid-way through the plan?
No, as both pets will be on the same plan you’ll have one renewal date. If you were to take out two different policies then the renewal dates would be different but you would be ineligible for the multi-pet discount.
Can I have different cover levels for my two pets?
No, for multi-pet policies both pets will need to have the same level of cover
Can I get a multi-pet discount for your pre-existing product?
Currently we are unable to offer multi-pet policies on our pre-existing plans because these are single pet plans.