Our Gold plan is our maximum benefit level cover which helps to protect your pet from any accidents and eligible illnesses that they may suffer. Maximum benefit pet insurance provides protection for a condition up to the Vet Fee limit. Once you have exceeded the limit you will not be able to make any further claims for that condition.
What is maximum benefit pet insurance?
Maximum benefit pet insurance covers each new medical condition up to the cover limit, for as long as the plan remains in force. Allowing you to claim more than once for an eligible illness, year after year.
However, it won’t cover any pre-existing conditions your pet may have. If the cover limit is reached, then the condition will be classed as pre-existing and will be excluded from future claims. Take a look at our Champ product for pre-existing conditions cover.
The average cost of treatment for a known ongoing conditions such as cruciate ligament damage is £2,500. For ongoing non-chronic conditions where the treatment is likely to go beyond a year a maximum benefit policy might be an option over self-insurance.
Our cover levels
In the event of a claim, our plan covers up to £4,000 of your pet’s vet treatment.
- Up to the maximum benefit per injury / illness
- In some cases there are restrictions on certain types of treatment types which are lower than the overall cover limit. These are called inner limits.
- Cruciate Ligament: £1,000
- MRI / CT Scan: £1,000
- Alternative treatment: £400
- Dental treatment: £4,000
- Diet food: £100
- Behavioural treatment: £nil
- Unlike other insurers, we don't impose a coinsurance payment when claiming.
Section | Cover | Detail |
---|---|---|
A | Veterinary Fees* up to | £4,000 |
Inner Limits up to (Included within total Veterinary Fees amount above) | ||
Cruciate Ligament | £1,000 | |
MRI / CT Scan | £1,000 | |
Alternative treatment | £400 | |
Dental (accident/injury) | £4,000 | |
Diet Food | £100 | |
Behavioural treatment | £0 | |
Covered in UK / EU PETS Scheme Area | Yes | |
Excess per injury or illness, per year | Dogs under 8: £75 Dogs over 8: £200 Cats under 10: £75 Cats over 10: £200 | |
B | Death | |
Accident up to | £1,000 | |
Illness up to | £1,000 | |
Euthanasia | £0 | |
C | Third Party Liability (Dogs Only) | £1,500,000 |
Excess | £250 | |
D | Loss & recovery | £1,000 |
E | Emergency boarding and pet minding fees | £1,000 |
F | Holiday cancellation | £1,000 |
G | Accidental damage | £0 |
Pre-Existing Conditions | All pre-existing conditions are excluded from cover |
Download the Insurance Information Product Document (IPID)
*The Vet fee amount includes;
- Up to £45 towards consultation fees for each separate visit to the Vet as a result of the condition
- Up to £110 towards additional out of hours fees for each separate out of hours visit needed as a result of a condition
- Up to £70 towards histology fees including any handling and interpretation fees
- Up to £70 towards cystology fees including any handling and interpretation fees
- Up to £35 per session towards hydrotherapy, physiotherapy, acupuncture, chiropractic, osteopathy or laser treatment fees.
Maximum benefit cover protects against...
Maximum benefit plans cover vet fees for injuries caused by accidents and illnesses. Our plans are based on an ongoing maximum benefit cover limit of £4,000 per condition.
It could provide a cost effective way of insuring cats and dogs who are in need of known ongoing treatment.

Multi-pet discount
If you’re insuring 2 or more pets then you’ll receive a 10% discount off your total insurance premium. The offer applies to our Bronze, Silver, Gold, Premier and Premier Plus cover and will be deducted when calculating your quote.

97% claims paid
If the unfortunate situation arrives where you need to make a claim on your policy, we can assist by paying your claim fast and efficiently and often payments can be made directly to your vet – so long as you and they agree. In 2019 we paid 97% of all claims made.

Switch without the wait
It hasn’t always been easy to switch your pet cover, but we’re changing that. Most providers will impose a 14-day wait time for illnesses if you switch, but so long as you are an existing pet insurance holder when you switch to us, we won’t.

No co-insurance
Co-insurance is a payment in addition to the excess that’s shared between you and an insurer which splits the cost of claims, usually it’s an 80/20 split.
We want you to know exactly what your costs will be so we don’t impose a co-insurance payment on any of our plans.

24/7 Careline access
The Scratch & Patch Careline which is available 24 hours a day, 7 days a week, is included for all cover levels. Our friendly UK based team are available whether you’re looking for pet care advice or looking for assistance with a quote or a claim.