If you cancel within 14 days of the start date of your first period of insurance, then we will refund any premium paid providing no claims have been made on the policy.
If you cancel at any other time and no claims have been made against you or your pet, we will refund your premium less a pro-rata premium charge for your time on cover.
If you cancel at any time and you have made a claim on the policy or if a claim has been made against you or your pet, any remaining annual premium not yet paid will become due. Where available, the remaining premium will be deducted from any claim payment due.
