Contact us

Our customer service and claims handling teams are here for you to help with any queries you may have. Before getting in touch, you might find the answer to your question in our frequently asked questions.

(If for any reason you’ve not received correspondence or documents from us that you were expecting, it may be worth checking your email junk folder.)

Customer service

Opening times:
Monday – Friday: 9am – 5pm
Saturday, Sunday & Bank Holidays: closed

Email: admin@scratchandpatch.co.uk

Claims handling

Opening times:
Monday – Friday: 9am – 5pm
Saturday, Sunday & Bank Holidays: closed

Email: claims@scratchandpatch.co.uk