What makes Scratch & Patch different?
At Scratch & Patch we understand that your pets are part of your family. That’s why we want to provide pet insurance your pets will love you for. For people new to pet insurance, we know it’s not always the easiest to understand. That’s why we aim to simplify what it means and how it […]
Why do I need pet insurance?
Pet insurance helps to protect you against unexpected costs related to your pet, such as vet bills. These costs can vary depending on the treatment required and where you live, but they can often run into the hundreds and sometimes thousands of pounds. You’ll understandably want to balance this need with the cost of your […]
What types of policies do Scratch & Patch offer?
We offer 6 cover levels with protection from accident only through to our most comprehensive lifetime plans. All our plans include: 10% multi-pet discount 24/7 Vet carelinen 94% of claims accepted* Switch to us and we’ll waive the waiting period for illnesses Lifetime Cover (Premier Plus, Premier & Prime) Our most comprehensive pet insurance seeks […]
Do you offer multi-pet discount?
Yes, our multi-pet discount protects all the pets in your family and is available regardless of the level of cover you choose. By insuring 2 or more pets with us, we’ll give you a 10% discount off your total insurance premium. This will be deducted automatically when calculating your quote. If you’re an existing Scratch […]
Do you offer advice on which policy to buy?
You will not be provided with advice or any recommendations relating to the purchase of a policy from us, but you will receive sufficient information on the product to enable you to make an informed decision on whether it meets your demands and needs. You can also find more information about the policies we offer […]
How can I check what I am or am not covered for?
You can see what you are and are not covered for by reviewing our Policy Documents. You can also check your Policy Schedule by logging into My Account. This provides details of your excess, co-payment and inner limits applicable to the policy cover. Please ensure that you have also checked our full list of policy […]
How do I get a quote?
You can get a quote online in just a few minutes here. You can find more information about the policies we offer on our website, by searching our FAQs, and by reviewing our Policy Documents. If you prefer to speak to us to discuss our policies you can contact us on 0330 102 6839. Although […]
