Let us introduce ourselves!
At Scratch & Patch, we know pets are family. That’s why our insurance is clear, trustworthy, and built for people who care. From playful pups to wise old whiskers – we’ve got you covered. No jargon, no fluff. Just honest cover so you can focus on the belly rubs and cuddles.
So whether you’re a new puppy owner or looking to protect your trusty old friend, we can help.
Real people, ready to help
Whether you’re asking about cover, making a change to your policy, or simply want friendly advice — our caring customer tea, is just a click or a call away.
Expert claims
Our expert claims team brings together over 40 years of combined experience in claims management and veterinary care. With a mix of industry professionals and former veterinary staff, they’re here to handle your claim with care and expertise.
24/7 Vet careline
Giving you free 24/7 instant access to our team of RCVS-registered veterinary nurses. It’s included with every policy, completely unlimited, and can save you stress and the cost of an unnecessary vet visit.