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Welcome, let us introduce ourselves

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We want to provide pet insurance your pets will love you for.

For people new to pet insurance it’s not always the easiest to understand. We aim to simplify what it means and how it works.

The outcome results in clear, comprehensive cover that meets the needs of you and your 4-legged friends.

So whether you’re a new puppy owner or looking to protect your trusty old friend, we can help.
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Supporting the love you feel for your pet 

Why Pet Parents Trust Us

We know your pet isn’t just a pet – they’re part of your family. That’s why everything we do is built around values that truly matter to you.

Compassion & Empathy

We know your pet means the world to you. And they mean the world to us, too.

Trust & Reliability

When life throws the unexpected your way, you need to know we’ve got your back. Our policies are dependable, our claims are quick and efficient, and our team is here for you – every step of the way.

Clear, Honest and Transparent

We keep things simple and straightforward, so you know exactly what’s covered.

Protection & Peace of Mind

We’re here so you can focus on belly rubs, fetch, and cuddles. Enjoy every moment. We’ve got the rest covered.

Simplicity & Accessibility

Getting covered shouldn’t be complicated. Our process is easy, quick, and mobile-friendly – plus our team is just a click or call away.

Real help, right when you need it.

We know that questions about your pet’s health can pop up at any hour—and we’re always here. With our 24/7 Vet Careline, you’ll have instant access to qualified veterinary professionals, day or night, 365 days of the year.

Community & Support

You’re not alone on this journey. Join a community of pet lovers, get expert tips, and feel supported every step of the way.

Real People, Real Pet Lovers, Ready to Help

Our dedicated customer service team is here to support you with queries related to sales, policy management, and cover adjustments. As passionate pet lovers and owners themselves, the entire team is committed to providing the care and service you deserve.

Meet Our Claims Support Team

Our expert claims team brings together over 40 years of combined experience in claims management and veterinary care. With a mix of industry professionals and former veterinary staff, they’re well-equipped to handle your claim with care and expertise.

24/7 Vet Careline

Our Vet Careline gives you round-the-clock access to experienced, RCVS-registered veterinary nurses. Whether it’s an urgent concern or everyday advice, they’re here to help at any time. Using the Careline can save you time, stress, and potentially the cost of an unnecessary vet visit. It’s included with all policies and is unlimited—use it whenever you need support.

Unleash the best care for your pet - join us today!