Why would Scratch & Patch cancel my policy?
We would only cancel your policy for a valid reason. Examples of where we may cancel your policy would be: If you pay your premium in instalments and an instalment remains unpaid 15 days after the due date. Before we cancel your policy, we will write to you in order to give you the opportunity […]
Do I get a refund if I cancel my policy?
If you cancel within 14 days of the start date of your first period of insurance, then we will refund any premium paid providing no claims have been made on the policy. If you cancel at any other time and no claims have been made against you or your pet, we will refund your premium […]
Can I cancel my policy if I have made a claim?
You can cancel your policy at any time by calling us on 0330 102 6839. If, however, you cancel and you have made a claim on the policy or if a claim has been made against you or your pet, any remaining annual premium not yet paid will become due. Where available, the remaining premium […]
Are there any charges for cancelling my policy?
We will charge you a fee of £30 for cancellation of your policy, unless this is because your pet has died. If you cancel and you have made a claim on the policy, or if a claim has been made against you or your pet, any remaining annual premium not yet paid will become due. […]
How do I cancel my policy?
You can cancel your policy at any time by calling us on 0330 102 6839.