See how we can help protect your four-legged friend from injuries and illnesses
Bringing home a new pet is an exciting time — you’re starting a lifelong bond with a new member of the family. Whether you’ve chosen a playful puppy or a curious kitten, a little planning goes a long way to help them settle in safely and happily.
Get Prepared in Advance
From the moment your pet arrives, their wellbeing is in your hands — so it’s important to be ready. Think ahead about their health, environment, and daily needs.
Health and Vet Care
Before you bring your pet home:
- Register with a local vet and book an initial check-up.
- Arrange pet insurance to protect against unexpected costs.
- Check their health status – the breeder or rescue centre should let you know if any vaccinations, worming, or flea treatments are due soon.
Creating a Safe and Comfortable Home
A calm and secure space helps your pet settle in more easily. Here’s how to prepare:
For Dogs and Puppies:
- Set up a cosy bed or covered crate in a quiet area.
- Ask the breeder for a scented item (like a blanket or toy from the mother) to ease the transition.
- Make sure your garden is secure, with no escape routes or hazards.
For Cats and Kittens:
- Start them in a quiet room away from household hustle and bustle.
- Provide a bed, litter tray, and separate food/water bowls — cats prefer these spaced apart.
- Let them explore the rest of the house slowly, and wait at least two weeks before allowing outdoor access.
- Consider using a pheromone diffuser to help them feel at ease.
For All Pets:
- Remove toxic plants and potential hazards around the home and garden.
- Microchipping is essential: it’s a legal requirement for dogs, and highly recommended for cats. Don’t forget to update your details with the chip registry.
- Dogs must wear a collar with your name, address, and postcode when in public. A phone number is a smart optional extra.
Feeding and Diet
A proper diet supports a healthy start:
- Stick to the same food your pet is used to, then transition slowly to a new diet over 10–14 days.
- Feeding needs vary:
- Puppies may need 3–4 small meals a day.
- Cats and kittens often prefer two main meals with some dry food to graze on.
- Keep treats in moderation and make sure they’re suitable for your pet’s age and life stage.
Toys and Playtime
It’s tempting to spoil your new pet with toys — but less is more at first:
- Start with a small variety to see what they enjoy.
- Be mindful of overstimulation, especially in the early days.
- Make sure children understand when it’s time to let your pet rest and recharge.
We’re Here if You Need Us
Caring for a new pet is a journey filled with joy — and sometimes a few bumps along the way. If you have concerns about their health or behaviour, our 24/7 Vet Careline is available free for all Scratch & Patch members — day or night, 365 days a year.
By planning ahead and giving your pet time and space to adjust, you’ll be setting the foundation for a happy, healthy life together.
Give your pet the best care
Looking for pet insurance with a difference? We’ve got you covered.
There are 6 levels of cover to choose from to suit all budgets and needs.