The easiest way for you or your vet to make a claim is online.

• You can submit a claim here.
• If your vet submits a claim on your behalf then please share this link with them: https://scratchandpatch.co.uk/enol-form-vet/

Please ensure you have the following documentation and information to hand:

• Your policy number and Policy Schedule.
• The full medical history for first claims.
• An up to date medical history for continuation claims.
• A fully itemised invoice for each treatment.
• Full names and address for any treating vets.
• If claiming for injury or illness, you will need details of the condition start date and the treatment dates.

For other ways to make a claim, or for the steps you can take before making a claim, click here.