The easiest way for you or your vet to make a claim is online.

Please ensure you have the following documentation and information to hand:

  • Your policy number and Policy Schedule.
  • The full medical history for first claims.
  • An up to date medical history for continuation claims.
  • A fully itemised invoice for each treatment.
  • Full names and address for any treating vets.
  • If claiming for injury or illness, you will need details of the condition start date and the treatment dates.

For other ways to make a claim, or for the steps you can take before making a claim, click here.