Saying goodbye to a beloved pet is never easy, but if the worst should happen, Scratch & Patch is here to support you. Whilst insurance may understandably be the last thing on your mind, there are a few things to consider.

  • Firstly, please contact our customer service team by calling 0330 102 6839, so that they can help with cancelling your pet’s policy.
  • You may also wish to submit a claim. You can find all the ways to do this here, but the easiest and most efficient way is online here.
  • Further details on your Scratch & Patch policy’s death of pet cover can be viewed in your policy documents, which you can find here, or by logging into My Account.